What Our Clients Say

4.9 ⭐ rating from 54 verified reviews

Reviews from Google, Houzz, Nextdoor & more

“Best in the area! I live in Pittsford NY and this is the only company I'm ever going to call again! My kitchen remodel is so worth every penny. In 67 years old and have used many contractors in the area over my years. I wish I had found GEM sooner. Ray is very blunt and straight forward!”

Hector V. — Pittsford, NY ⭐⭐⭐⭐⭐

“We hired GEM for a kitchen remodel in Pittsford and could not be happier. The team walked us through detailed 3D renderings that made it easy to visualize the final result. The craftsmanship is second to none, and the high-end materials they sourced really made our space stand out.”

Eliott M. — Pittsford, NY ⭐⭐⭐⭐⭐

“We chose GEM for a full home remodel in Webster after seeing their work in a neighbor's house. The 3D renderings helped us select layouts and finishes with confidence. Their crews are highly skilled and it shows in the details — everything lines up perfectly. GEM is the only contractor we'll call moving forward.”

Jeff M. — Webster, NY ⭐⭐⭐⭐⭐

“We had GEM remodel our bathroom and it turned out great. The whole process was easy to follow, they helped us with the design and selections, and the work was done clean and on schedule. The shower and tile came out exactly how we wanted and the space feels completely updated.”

Hillside Market — Rochester, NY ⭐⭐⭐⭐⭐

“This company is a god send. They are truly amazing at what they do! My call was instantly answered where all my information was gathered. Tom called me back within an hour. He then came back two days later and sat down with me, went over the whole estimate in detail! Seeing it in 3D was so amazing! Their attention to detail, politeness and cleanliness was way above my expectation.”

Yolanda — Rochester, NY ⭐⭐⭐⭐⭐

“We recently worked with GEM on a full remodel of both our bathroom and kitchen here in Spencerport, and the results are nothing short of stunning. The bathroom transformation was equally impressive — spa-like, elegant, and designed with precision down to the smallest details.”

Elissa M. — Spencerport, NY ⭐⭐⭐⭐⭐

“The experience was nothing short of exceptional. From the very first consultation, their team listened carefully to our goals and provided thoughtful recommendations. The craftsmanship is top-tier — every line, joint, and finish feels intentional and precise. If you're looking for quality, transparency, and customer satisfaction, GEM is the one to call.”

Lindsay C. — Pittsford, NY ⭐⭐⭐⭐⭐

“I have had no issues with GEM throughout my whole remodeling and have been grateful for the constant check up throughout. Would recommend anyone looking to get a hassle free job done around the house. Everything was as shown on spec and all my concerns were addressed. 5 outta 5!”

Adam A. — Rochester, NY ⭐⭐⭐⭐⭐

“A company worth trusting due to its reliable services.”

Paul M. — Rochester, NY ⭐⭐⭐⭐⭐

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Schedule a consultation and see why Rochester homeowners trust GEM.

📞 (585) 800-9922