LIFETIME WORKMANSHIP WARRANTY FROM GEM
Your home deserves work that lasts. GEM protects every project with a Lifetime Workmanship Warranty. This warranty covers any defect linked to our labor. It gives you confidence that your project was built the right way.
WHAT THIS WARRANTY COVERS
Workmanship on all remodeling projects.
Structural framing completed by GEM.
Bathroom, kitchen, basement, and full home renovations.
Tile installation, waterproofing, and carpentry.
Trim, drywall, flooring, cabinetry installation, and finish work.
Electrical and plumbing work completed by licensed specialists that we bring in for you.
Any issue traced directly to labor that does not meet industry standards.
You contact us. We inspect. If the defect is from our workmanship, we fix it at no cost to you.
WHAT THIS WARRANTY DOES NOT COVER
Normal wear and tear.
Damage from neglect or lack of proper maintenance.
Damage from moisture caused by ventilation issues in the home.
Material failures. Materials fall under the manufacturer warranty.
Damage caused by another contractor.
Unauthorized repairs performed by anyone other than GEM.
Issues caused by the homeowner removing or altering work after completion.
Acts of nature such as floods, storms, fire, or impact.
YOUR RESPONSIBILITIES
Keep the home properly maintained.
Use exhaust fans in bathrooms.
Do not allow excessive humidity to build up.
Protect all surfaces with proper cleaners.
Do not hire outside contractors to alter GEM work without discussing it with us first.
HOW TO SUBMIT A WARRANTY REQUEST
Send your name, address, project date, and photos of the issue.
We review your request within 5 business days.
We schedule an inspection.
If it is a workmanship related defect, we repair it.
WHY GEM OFFERS A LIFETIME WARRANTY
We take pride in our work.
We follow strict building standards.
We use proven methods.
We do not cut corners.
You receive a project built for long term durability.
TRANSFERABILITY
This warranty transfers to the next homeowner if the home is sold within five years of project completion. After five years, the warranty remains valid only for the original client.
LIMITATIONS
This warranty covers labor only.
Material warranties are provided by the manufacturer.
Warranty work does not include upgrades, redesigns, or elective changes.
Warranty appointments are scheduled during normal business hours.
VETERAN OWNED. FULLY INSURED. BUILT TO LAST.
GEM stands behind every project. You get long term protection and reliable support. This is the difference between a real company and low quality work that leaves homeowners stuck with problems later.
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